About US

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Thank You for visiting the new look Cookware Company website!
We’ve relaunched it with over 2000 products with lots more to follow. We hope you can find what you are looking
for but if not feel free to email or ring us and we will try our best to source it for you.

Eager to develop a specialised cook shop in the beautiful border city of Carlisle,
Rod and Carol Abel opened The Cookware Company on Victoria Viaduct in September 1991.
With Rod’s experience as a buyer for Jenners and Studio One in Edinburgh and Carol’s customer service experience in the banking industry, their product knowledge, excellent service and wide selection of brands such as Stellar, Le Creuset, Sabatier, Global and Kitchencraft soon established them as a “must Visit” shop
Often described as an Aladdin’s Cave, we carry a wide variety of merchandise
The Cookware Company remains the only independent, family run cook shop in Carlisle and over the years has strived to source products that are new and innovative as well as the firm kitchen favourites

Our Postage Charges

For Uk mainland (excluding Highlands, Islands and Northern Ireland and Isle of Man)

  • Items under £15   Postage is £2.99
  • Items Under £50.00   Postage is £4.50
  • Items Over £50.00   Postage is Free

For Highlands and Islands

  • An extra £4.00 is required up to orders up to £100.00.
  • Over £100.00 postage is free

For Northern Ireland and the Isle of Man

  • An extra £8.00 is required up to orders up to £100
  • Over £100 postage is free

For Eire, Channel Islands and rest of world please contact us to arrange estimate of delivery

Items will be dispatched within 24-48 working hours depending on when the order is placed. Our shop is open during normal weekday working hours, Monday to Friday, 09:00 to 17:00. Orders that are placed after 15:00 may be processed the following working day. Orders placed on Saturday, Sunday or Public Holidays will be processed the following working day.

How do I cancel my order or return a product?

To cancel your order please contact us by email or telephone. A full refund will be given

How long do I have to cancel my order or return a product?

You have 7 days within which you can change your mind (you have to keep the products safe for return to us). Please contact us by email or telephone to cancel the order or return a product.

How do I return the product to you?

Once you have contacted us to cancel your order, you will be given instructions on how to return the product to us. Items returned without prior authorisation may not be refunded.